Get Real IP

Frequently Asked Questions

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Getting Started

What exactly is Get Real IP?
Get Real IP gives you a dedicated static public IPv4 address, routed to your home or office through an encrypted WireGuard tunnel. It's like having a business ISP static IP, but it works even if you're stuck behind CGNAT or a dynamic IP — and it costs a fraction of the price.
Do I need a static IP from my ISP?
No. That's the whole point. Get Real IP works regardless of what your ISP gives you — dynamic IP, shared IP, or CGNAT. The WireGuard tunnel connects outbound from your network to our servers, so your ISP's IP address doesn't matter.
What is CGNAT and why is it a problem?
Carrier-Grade NAT (CGNAT) is when your ISP shares one public IP address across many customers. You can connect outbound to the internet normally, but inbound connections to your home — like accessing your server, game server, or cameras — are blocked because nobody outside can reach you directly. Get Real IP solves this by giving you a real public IP that routes to your network.
Which endpoint should I choose?

Pick the endpoint with the lowest latency from your location. Our latency test page measures the round-trip time from your browser to every endpoint — run it and choose the one with the smallest number. Generally the geographically closest endpoint wins.

How long does setup take?
Under 10 minutes for most setups. Sign up, pay, download the WireGuard config, import it into your router or device, and connect. Your static IP is live the moment you subscribe — no waiting for ISP provisioning.
Is there a free trial?
Yes. Your first tunnel and IP are free for 7 days. A valid card is required at signup but you won't be charged until the trial ends. You can cancel anytime during the trial from your dashboard — no charge, no questions asked.
Can I add additional IPs or tunnels during the trial?
No. Additional IPs and tunnels are not available during the free trial period. Once your trial ends and your first payment is processed, you can add more IPs ($4/mo each) or tunnels ($8/mo each) from the dashboard. If this is an issue, contact us and we'll work something out.
What if I'm not ready to use my trial but I want to get announcements like new region endpoints?
Just create an account. Your free trial won't start until you create your first tunnel — signing up alone doesn't use it. You'll receive announcements about new features and endpoint launches automatically.

Technical

Can I use this to put my localhost app on the internet?

Yes — this is one of the simplest ways to make a local project accessible to anyone. If you're running something on 127.0.0.1:4321 (a dev server, an AI app, a side project), Get Real IP turns that into 134.49.x.x:4321 — a real public address anyone on the internet can reach.

No need to learn Nginx, Docker, cloud platforms, or DNS configuration. Just install WireGuard, paste the config we give you, and your local ports are reachable at your public IP. It takes about 5 minutes.

See the Put Your Localhost on the Internet guide for step-by-step instructions.

What devices and routers are supported?
Anything that supports WireGuard: Linux, Windows, macOS, iOS, Android, pfSense, OPNsense, GL.iNet, MikroTik, UniFi, Raspberry Pi, and more. WireGuard is widely supported and lightweight. See our setup guides for step-by-step instructions.
Can I run any service on any port?
Yes. All ports are open for inbound and outbound traffic, with one exception: outbound port 25 (SMTP) is blocked by default to prevent abuse by spammers. Inbound port 25 is open, so you can receive email without any special request. If you need to send email directly from your IP, like a mail server on port 25, contact us to request an outbound unblock.
Is my traffic firewalled by Get Real IP?

No — and this is by design. We route your static IP directly to your device. We are not a middlebox and we do not filter or inspect your traffic. The entire point is that you get a real public IP with full control over what runs on it.

This means you are responsible for your own firewall. Any port that isn't protected by software on your device (or your router) is reachable from the internet. If you're running services you don't want exposed, make sure they're protected before connecting.

Most operating systems include a built-in firewall:

The exception is outbound port 25, which we block by default on our end to prevent abuse by spammers — see the question above.

Can I use it on my whole network, not just one device?
Yes. Run WireGuard on your router (pfSense, GL.iNet, etc.) and set up port forwarding to route inbound traffic to any device on your LAN. The static IP routes to the device running WireGuard — port forwarding gets it to the right machine behind it. See the pfSense or Linux guides for setup details.
Is my traffic inspected or logged?
No traffic inspection. Your data flows through an encrypted WireGuard tunnel — we don't see the content. We do collect minimal connection metadata for billing and abuse detection purposes. See our Privacy Policy for details.
Can I use the tunnel only for incoming traffic on my static IP?

Yes, but this is optional and requires extra configuration on your end. By default, the tunnel routes all your traffic (inbound and outbound) through your static IP. If you'd prefer to only use the tunnel for incoming connections — keeping your normal ISP for browsing, downloads, etc. — you can set this up with policy-based routing on your router or OS.

Policy-based routing is not a WireGuard config option — it requires routing rules on your router or Linux box. The basic idea: packets arriving from the tunnel get marked, and a separate routing table sends replies back the same way, while unmarked outbound traffic uses your normal default route.

The important thing to understand is that your OS won't automatically know to send replies back via the tunnel just because the inbound packet arrived that way. Without explicit policy routing rules, replies leak out your ISP connection with the wrong source IP and the connection breaks. You have to explicitly tell your router to send return traffic back via the tunnel.

See the Policy-Based Routing guide for step-by-step instructions on Linux (fwmark + ip rule), BSD/pfSense/OPNsense (pf reply-to), and other routers. There's also an advanced section covering multiple IPs routed to different LAN hosts.

Can I move IPs between tunnels, or merge/split tunnels?

Same endpoint location: Yes. If both tunnels are on the same endpoint (e.g. both on turnpike), we can move IPs between them, merge two tunnels into one, or split a tunnel's IPs across new tunnels. Use the contact form to request this and we'll handle it for you.

Different endpoint locations: No. IPs are tied to the subnet of their endpoint location and can't be moved between locations. If you need an IP at a different endpoint, you'll need to create a new tunnel there.

Can I set up reverse DNS (PTR records)?
Yes. Every IP you provision can have a custom PTR record, set directly from the dashboard. This is important if you're running a mail server. Changes propagate within a few minutes. See the PTR Records guide for details.
Can I get a WHOIS reassignment record with my name and address?

Yes. By default, all our IP reassignment records in ARIN's WHOIS database are marked as a private customer — your name and address are not published. If you'd like your information to appear on the WHOIS record for your IPs, contact us and we'll update it.

This can be useful if you want GeoIP databases to associate your IP with a specific location, or if you're running a business and want your organization name visible on the IP registration. Most residential users prefer the default private record.

What's the difference between this and Cloudflare Tunnel / Ngrok?
Cloudflare Tunnel and Ngrok are HTTP proxies — they only work for web traffic and they sit in the middle of your connections. Get Real IP is a real routed IP address. Traffic arrives at your network unmodified — no proxy, no inspection, any protocol, any port. Your IP is also dedicated to you, not shared.
Can I get a custom WHOIS/RDAP record or GeoIP entry for my IP?
Yes. We can create a SWIP reassignment record so your name or organization shows up in WHOIS/RDAP lookups for your IP. We can also add a custom geolocation entry so your IP resolves to your city instead of our server location. Both are available at no extra charge for paying subscribers (not during free trial) — just contact us and let us know what you'd like.

Billing

What does it cost?
$8/month per tunnel, which includes one static IP. Additional IPs on the same tunnel are $4/month each. No contracts, no setup fees. See the pricing page for full details.
Can I pay in a currency other than USD?
Our payment processor offers checkout in a number of other currencies.
Can I cancel anytime?
Yes. You can mark any IP as "do not renew" from the dashboard and it stays active until the end of your current billing period — no immediate cutoff.
What happens if my payment fails?
We'll notify you by email with a link to update your payment method. If your payment isn't resolved by your renewal day, your tunnel is suspended. Update your payment method from the dashboard to restore service.
How do I delete my account?

First, cancel all your IPs and tunnels from the dashboard using "do not renew." Once your billing period ends and your resources are deactivated, contact us to request full account deletion.

We'll remove your account data from our systems. Payment records may be retained separately for tax and legal compliance.

General

How do I request an additional feature for the service?

Use the contact form and select "Feature Request" as the category. Describe what you're trying to do and why it would be useful. We read every submission and use them to prioritize the roadmap.

Some things we've heard interest in: expanded endpoint locations (West Coast, Europe, Asia), a reverse proxy option (like rathole or frp) instead of WireGuard, IPv6 support, managed firewall rules, or API access for programmatic IP management. Even if it's on this list, let us know — the more people ask for something, the sooner it gets built.

Still have questions?

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